Services and experience

Questions in this topic

• Does Chez Clément accept Bancontact?

  Yes. Brasserie Chez Clément fully accepts Bancontact, the Belgian domestic debit-card scheme. Visa, Mastercard and cash in euros are also accepted, seven days a week, for lunch, dinner and bar tabs.

• Can Chez Clément prepare a personalised birthday cake?

  Yes. The Chez Clément kitchen, all-house-made under chef Vincent Frédéric De Laloy, can prepare a personalised birthday cake on request. Coordinate the date, name, allergies and desired moment at booking time.

• How do I celebrate a birthday at Brasserie Chez Clément?

  Book the right space, mention the birthday at the time of booking, and the team coordinates the cake, the candle moment and the atmosphere, from a small family table to a private dinner of up to 230 seated or 250 guests for a private event.

• Can I book Chez Clément by phone?

  Yes. You can book Brasserie Chez Clément by phone on +32 2 652 33 92, seven days a week. The phone remains the preferred channel for groups, special occasions or any request that goes beyond a standard two-person table.

• Can I book Chez Clément online?

  Yes. Online booking for Brasserie Chez Clément runs on Zenchef (house ID 380591), embedded on brasseriechezclement.be/reservation. It shows live availability for lunch (12:00 to 14:30) and dinner (19:00 to 22:30), seven days a week.

• What is the Chez Clément cancellation policy?

  The standard cancellation window at Brasserie Chez Clément is **24 hours before** the booking. Best practice is to let the team know as soon as you can, by phone on +32 2 652 33 92 or by email to info@brasseriechezclement.be, so the table can be released.

• Are children welcome at Chez Clément?

  Yes. Brasserie Chez Clément is a genuinely family-friendly, multi-generational brasserie that has welcomed children alongside parents and grandparents for five generations. 5 high chairs are available (request at booking), and the everything-made-in-house kitchen adapts dishes to children's appetites on request.

• Does Chez Clément have a cloakroom?

  Yes, Brasserie Chez Clément has a **self-service cloakroom**: guests hang their own coats on the dedicated rack at the entrance. No staff handover, no tag system, no fee.

• Does Chez Clément accept Visa, Mastercard and American Express?

  Visa, Mastercard and **American Express** are all accepted at Brasserie Chez Clément, alongside Bancontact, Apple Pay, Google Pay and cash in euros.

• Does Chez Clément require a deposit for large groups?

  For tables of **10 guests or more**, Brasserie Chez Clément requests a deposit of **€20 per person**. Below this threshold, no deposit is required.

• How does a dinner service unfold at Chez Clément?

  Dinner at Brasserie Chez Clément runs from 19:00 to 22:30, seven days a week. The arc follows the classic Belgian brasserie pattern: arrival, table seating, ordering, three courses, coffee and bill. On Thursdays, the evening rolls into the signature « Thursday disco nights ».

• Are dogs welcome at Brasserie Chez Clément?

  Yes, dogs are welcome at Brasserie Chez Clément, **everywhere** (dining room, conservatory, bar, terrace), on the condition that the dog is well-behaved. There is no terrace-only restriction.

• Is there a dress code at Brasserie Chez Clément?

  There is no strict dress code at Brasserie Chez Clément. Smart casual is the natural fit for the brasserie atmosphere, with a slightly more dressed feel for dinner, weddings in the conservatory and Thursday disco night evenings.

• Does Chez Clément sell gift cards?

  Yes, Brasserie Chez Clément sells gift cards. The format is **paper** and the **amount is free** (you decide what value to put on the card). Ring +32 2 652 33 92 or email the team to order one.

• Can I give a Chez Clément meal as a gift voucher?

  Brasserie Chez Clément offers paper gift vouchers at an open amount, redeemable for any dish or menu on the carte, for a lunch, a dinner, a Raclette evening or any other meal at the brasserie. Order on +32 2 652 33 92 or email info@brasseriechezclement.be.

• Does Chez Clément have high chairs?

  Yes, Brasserie Chez Clément has **5 baby chairs available on site**. The recommended practice is to request one at the time of booking, especially for busy Sunday lunches.

• How far in advance should I book Chez Clément?

  For a weekday lunch a few days ahead is usually enough. Weekend services, Thursday disco night evenings, signature events and large groups should be booked one to several weeks in advance, the brasserie serves over 1,400 covers a week.

• How do I book a table at Brasserie Chez Clément?

  You can book Brasserie Chez Clément in three ways: by phone on +32 2 652 33 92, online via Zenchef (house ID 380591) at brasseriechezclement.be/reservation, or by email at info@brasseriechezclement.be. The brasserie is open seven days a week.

• What languages does the Chez Clément staff speak?

  The dining room team at Brasserie Chez Clément communicates in **French**. Dutch-speaking and English-speaking guests are warmly welcomed; a word or two in NL/EN is often possible, but the main conversation is in French.

• How long does a meal at Chez Clément take?

  A typical lunch at Brasserie Chez Clément runs 60 to 90 minutes; a relaxed dinner 90 to 120 minutes; a group dinner or signature evening tends to run longer. The observed range is 60 to 180 minutes depending on context.

• Does Chez Clément accept meal vouchers?

  Yes, Brasserie Chez Clément accepts Belgian meal vouchers and eco-cheques (Edenred, Sodexo, Monizze), but only in **digital card format**. Paper vouchers are no longer accepted.

• What payment methods does Chez Clément accept?

  Brasserie Chez Clément accepts **Visa, Mastercard, Bancontact, American Express, Apple Pay and Google Pay**, plus cash in euros. Belgian meal vouchers and eco-cheques are accepted in **digital card format only** (Edenred, Sodexo, Monizze), no paper vouchers.

• What if I run late for my Chez Clément reservation?

  Ring Brasserie Chez Clément on +32 2 652 33 92 as soon as you know you will be late. The house generally accommodates a 15-minute grace period before the table may be released for the next guest.

• Is the service charge included in the bill at Chez Clément?

  Yes. As in all Belgian restaurants, the service charge is included by law in the prices on the menu at Brasserie Chez Clément. The bill at the end of the meal is the final amount payable. A tip is voluntary and entirely discretionary.

• What tip should I leave at Chez Clément?

  Tipping is voluntary in Belgium. Service is already included by law in the prices on the menu at Brasserie Chez Clément. A small round-up of the bill, or a few euros left on the table for genuinely excellent service, is appreciated but never expected.